Should you experience itchiness or other skin abnormalities due to your constitution, consult a specialist. Remove jewelry when sleeping, caring for infants, or playing sports. Do not wear jewelry in high temperatures or extremely cold environments (saunas or ski resorts), as it may cause burns or frostbite.

About Cleaning
Diamonds are highly oleophilic, and their brilliance can be dulled by oil films from sweat or hand cream. Therefore, have them professionally cleaned regularly at a jewelry store. When cleaning at home, dilute a household neutral detergent (dishwashing detergent) with lukewarm water to clean the jewelry.

 After-Sales Maintenance
For maintenance such as reshaping or scratch repair, please consult the retailer where you purchased this product.

M.Anela products are made to order, carefully crafted one by one after receiving your order. Therefore, we cannot accommodate cancellations due to customer convenience.

Returns, changes, or cancellations are not accepted after your order has been confirmed, except in the following cases:

◆If the product differs from the packing slip or what was orderedIf the product received differs from the packing slip or what was ordered, please contact us via email using the "Inquiry Form" within 7 days of product arrival.
For returns, please send the product back to us freight collect.
After receiving the product, we will send you a replacement free of charge.


◆If the product was damagedIf the product was damaged upon arrival, please contact us via email using the "Inquiry Form" within 7 days of product arrival.
Please send the product back to us freight collect.
After receiving the product, we will send you a replacement free of charge.

*Please note that even in the above cases, returns, changes, or cancellations cannot be accepted if any of the following apply:

・More than 7 days have passed since the product arrived (including the day of arrival)
・Products that have been used once
・Products that have been altered or cleaned by the customer
・Products that have been scratched, damaged, or soiled while in the customer's possession
・Products for which there is no proof of purchase
・Orders from overseas

Shipping is free nationwide.

*If you order multiple items, we will ship them once all items are available.
*Please note that you cannot specify the shipping company or delivery time.

It will take approximately 3-4 weeks from the time we receive your item until it is returned to you.